WhatsApp bots, appointment systems, and automated follow-ups built for South African service businesses. We build them. We manage them. You collect the clients.
A prospect rings while you're with a client. They call your competitor instead. Gone in 30 seconds.
You mean to reply to that WhatsApp lead. But by evening, they've already booked elsewhere.
Back-and-forth messages to find a time slot. Three messages later, the client ghosts.
Can't pick up? An instant WhatsApp message goes out: "Hey, I saw you called. How can I help?" The lead stays warm. You reply when you're free.
A bot asks the right questions: budget, timeline, location. By the time you see the conversation, you know if this lead is worth your time.
Clients pick a time, confirm, and get a reminder. No back-and-forth. No no-shows. Your calendar fills itself.
After a quote, after a visit, after a purchase. Timed messages keep you top-of-mind without lifting a finger.
We look at how you handle leads today and find where you're losing money.
We deploy your custom WhatsApp automation in days, not months. Fully POPIA compliant.
We monitor, optimize, and update your systems monthly. You focus on serving clients.
Zappline exists because South African service businesses deserve the same AI automation that big corporations use, at a price that makes sense, on the platform their clients already live on: WhatsApp.